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Privacy Policy

eRoyal is committed to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy Policy applies to all Customers and Users (collectively referred to as "Users"). In addition this Privacy Policy applies to all products and services provided by eRoyal (hereinafter referred to as the "Site"). We at eRoyal are extremely proud of our commitment to protect your privacy. You can be assured that we will use your personal information only to support your continuing relationship with eRoyal. We are providing this Privacy Policy to help you understand how we collect, use and protect your information when you visit and/or order products through the Site. Please read the following policy to understand how your personal information will be treated as you make full use of the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for eRoyal and any separate terms and conditions issued by any other third party selling their products on the website [hereinafter referred to as the "Vendor"] whose products are listed herein.

 

Information we receive and how it is used

We collect and store information about you to better enable a more intuitive and customized online retailing experience.

 

Your information

Your information is the information that's required when you sign up for the site, as well as the information you choose to share.

  • Registration information: When you sign up for eRoyal, you are required to provide information such as your name, email address, and phone number.
  • Information you choose to share: Your information also includes the information you choose to share via social media sites such Facebook and twitter, such as when you post a status update, upload a photo, or comment on a friend's story.
  • Information others share about you: We may receive information about you via social and offline competition's that we conduct on a regular basis. This information will be used by us to help us profile and target better offers to you.

We also receive other types of information about you:

  • We receive data from the computer, mobile phone or other device you use to access eRoyal, including when multiple users log in from the same device. This may include your IP address and other information such as your location, type of sites and pages visited etc.
  • We receive data whenever you visit a website that is connected, affiliated or runs on the eRoyal platform.
  • Sometimes we get data from our advertising partners, agencies, activation partners, etc… which tells us where you connect to us from and how we can connect with you.

 

Usage of Data

eRoyal reserves the right to use and share information received and stored for marketing campaigns conducted for eRoyal and its Affiliates.

 

Data Security

We use a number of mechanisms (encryption, passwords and physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

 

Usernames and User IDs

A username is your unique ID eRoyal uses to identify you. You are free to browse the site without registering for a user ID as well.

Your user ID and password must be kept secure at all times to avoid online impersonation

 

Deleting and deactivating your account

If you want to stop using your account, please send an email to info@ eRoyal.lk with your request.

 

Cookies, pixels and other similar technologies

Cookies and pixels are small pieces of data that are stored on your computer, mobile phone or other device.

 

We use these to

  • Understand your use of eRoyal
  • Understand how you use the internet, search and discover other products and services
  • Enable more features and store information about you
  • Monitor and understand the use of our products and services; and
  • As a means of providing security for you and other users
  • Most companies on the web use cookies (or other similar technological tools), including our advertising and Platform partners. For example, our Platform partners, advertisers or Page administrators may use cookies or similar technologies when you access their apps, ads, Pages or other content.

 

Other General points to note

Who to contact for any disputes or resolution

For any disputes regarding our use of data and data privacy please contact our Administrator on This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Responding to legal requests and preventing harm

We may share your information based on legal requests and official sanction to prevent harm, crime or as part of an official investigation. Information shared will be your login details, type and nature of online transactions, payment methods and financing arrangements if any.

 

Notifications and Other Messages

We will send you daily notifications via email or SMS upon your subscription to such content. You are free to unsubscribe to such content by selecting the unsubscribe option in your account settings.

 

Third Party Content

eRoyal, similar to an Internet Service Provider, is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, eRoyal has no more editorial control over such content than does a public library, bookstore or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or distributors) and not of eRoyal. Neither eRoyal nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. In many instances, the content available through this Website represents the opinions and judgments of the respective information provider, user, or other user not under contract with eRoyal. eRoyal neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorised eRoyal employee spokespersons while acting in official capacities. Under no circumstances will eRoyal be liable for any loss or damage caused by a user's reliance on information obtained through the Website. It is the responsibility of user to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through the Website.

The Website contains links to third party Web sites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by eRoyal of the contents on such third-party sites and eRoyal hereby expressly disclaims any representations regarding the content or accuracy of materials on such third-party Web sites. If user decides to access linked third-party Web sites, user does so at its own risk. Unless you have executed a written agreement with eRoyal expressly permitting you to do so, you may not provide a hyperlink to the Website from any other website. eRoyal reserves the right to revoke its consent to any link at any time in its sole discretion.

 

Termination

eRoyal may terminate this Agreement at any time. Without limiting the foregoing, eRoyal shall have the right to immediately terminate any passwords or accounts of User in the event of any conduct by User which eRoyal, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.

 

Indemnification

User agrees to defend, indemnify and hold harmless eRoyal, its subsidiaries and Business Associates, and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of this Website and/or the Mini-sites by User.

 

Access requests

You can correct your personal data by clicking on account settings

 

Change of Control

If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honor the commitments we have made in this Data Use Policy.

 

Notice of Changes

If we make changes to this Data Use Policy we will notify you (for example, by publication on the eRoyal homepage under ‘privacy policy’. We will also provide you the opportunity to comment on this change within 7 days of the policy being updated.